Refund policy

Returns & Exchanges

We have a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

To be eligible for a return:

• The item must be unused, in the same condition as received, and in its original packaging.

• A receipt or proof of purchase is required.

To start a return, contact us at info@laredodiscgolfstore.com.

 

📦 Return Shipping:

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Returns must be sent to:

Laredo Disc Golf Store

1606 Orange Blossom Loo

Laredo, TX 78040

• Items sent back without prior approval will not be accepted.

 

 

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please inspect your order upon arrival and contact us immediately at info@laredodiscgolfstore.com. We will provide a prepaid return label and replace the item or issue a refund.

 

 

Non-Returnable Items

Certain products cannot be returned, including:

🚫 Custom or special-order items.

🚫 Clearance/sale items.

🚫 Gift cards.

If you have questions about a specific item, reach out to us before purchasing!

 

 

Exchanges

Want a different item? The fastest way to exchange is:

1️⃣ Return your item first (following our return process).

2️⃣ Once accepted, place a new order for the item you want.

 

Refunds & Store Credit

• Once we receive and inspect your return, we’ll notify you of approval.

• Refunds: If approved, your refund will be processed within 10 business days to your original payment method.

• Store Credit: If preferred, we can issue store credit for a future purchase.

📌 If more than 15 business days have passed since your return was approved and you haven’t received a refund, contact us at info@laredodiscgolfstore.com.